IT Service Delivery Specialist
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Giza Systems with the position of IT Service Delivery Specialist - Giza Systems which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Service Delivery Specialist - Giza Systems below matches your qualifications.
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Job Description
- Responsible for 1st level IT support according to corporate standard IT policies and procedures.
- Follow up on all the company custody, fixed assets (laptops, PCs, and servers) for new staff, resigned staff, temporary custody, and any custody transfer.
- Implement, maintain, and adhere to corporate information security policies.
- Perform account creation/update activities (Mail, AD, Voice, etc.).
- Receive and handle service desk tickets acting as level 1 support for all IT services and solutions used; desktop components; hardware, software, business solutions, etc.
- Perform all desktop support functions including but not limited to OS support, laptop hardware troubleshooting, printing support, and voice system support.
- Ensure the implementation of desktop policies and controls.
- Support all desktop hardware (PCs, laptops, printers, voice, etc.) and report faulty equipment within the company to senior service delivery staff.
- Adhere to SLAs (Service Level Agreements) defined for all types of IT services within scope.
- Share knowledge with the team regarding the resolution of unknown issues.
- Understand and implement IT processes.
- Provide feedback contributing to process improvement.
- Contribute to the knowledge base by adding new technical problems/errors and how to resolve them.
Personal Skills
- Good interpersonal skills.
- Good problem-solving techniques.
- Ownership and self-motivation.
Technical Skills
- Operating systems (Windows 10, Windows Server).
- ITIL Foundation.
- Basic network knowledge.
- Microsoft desktop applications.
- Basic hardware support.
Education
- B.Sc. of Engineering, Information Technology or equivalent.
Information :
- Company : Giza Systems
- Position : IT Service Delivery Specialist
- Location : Riyadh
- Country : SA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Service Delivery Specialist job info - Giza Systems Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Service Delivery Specialist job info - Giza Systems Riyadh in 2025-01-30 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-30
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