Digital Clinic

Job Description

The General Practitioner in Digital Clinic plays a crucial role in providing high-quality, patient-centered healthcare through telehealth consultations and in-person consultation ensuring accessible and timely management and treatment for patients with a wide range of general medical conditions including acute and chronic conditions and proper referral to specialties and centers of excellence, and appropriate medications management.

Patient Consultations and Management

• Conduct comprehensive telehealth consultations via thorough patient history and physical examinations with patients experiencing general medical issues.
• Utilize video conferencing platforms to assess patient symptoms, review medical history, and perform virtual examinations. Develop personalized treatment plans, prescribe medications, and provide ongoing patient education
• Oversee ongoing care for chronic and acute conditions
• Refer to specialties to adjust treatment plans as necessary based on patient feedback and clinical outcomes.
• Develop and implement personalized general treatment plans, including medication management, referrals to specialists, and lifestyle modifications
• Collaborate with other healthcare professionals, including specialists, and nurses, to ensure seamless patient care
• Practice population health management by identifying and addressing health issues at the community level, implementing preventive measures, and promoting health education and awareness
• Document findings and treatment plans meticulously in patient records.
• Medication refills for chronic conditions.
• Cover shifts as per duty schedule to ensure 24/7 clinical services provision

Quality Assurance and Compliance

• Communicate effectively with patients and their families, providing clear and concise explanations of diagnoses, treatment options, and follow-up care
• Adhere to all relevant medical regulations, ethical guidelines, and quality assurance standards for telehealth practice
• Maintain up-to-date knowledge of telehealth regulations and best practices. Participate in quality improvement initiatives and document patient encounters accurately
• Participate in quality improvement initiatives, research activities, and clinical audits to enhance patient care and outcomes
• Regularly review compliance protocols and participate in training sessions.
• Collaborate with compliance officers to ensure all practices meet regulatory standards.
• Prepare reports for audits and inspections, ensuring accuracy and completeness.
• Stay updated on changes in healthcare regulations and implement necessary adjustments.

Professional Development

• Continuously enhance professional knowledge and skills in general medicine and telehealth best practices
• Attend relevant conferences, workshops, and online courses.
• Stay abreast of advancements in general medicine and telehealth technology
• Stay up to date on the latest advancements in gynecology and telehealth technology

Telehealth Platform Proficiency

• Maintain accurate and complete patient records in accordance with HIPAA regulations
• Maintain proficiency in utilizing the designated telehealth platform, including video conferencing, secure messaging, and electronic health records (EHR) integration
• Actively participate in training programs and stay updated on platform enhancements and best practices. Collaborate with IT support to troubleshoot any technical issues

Patient Safety and Satisfaction

• Maintain compliance with all patient safety standards and ensure patient safety across all clinical interactions
• Report any patient safety risks or issues to the appropriate staff in quality department
• Practice safe medicine to ensure no patient harm
• Explain medications possible side effects and proper use
• Maintain satisfactory patients consultations through communication, taking complete history, providing empathy and understanding of patients conditions and circumstances, explanation of diagnosis and proposed management plan and answering patient queries
• Monitor patient feedback and address concerns promptly.
• Implement safety protocols to minimize risks during consultations.
• Utilize patient satisfaction surveys to gather insights for continuous improvement.

Collaboration with Healthcare Teams

• Collaborate with multidisciplinary teams to optimize patient care
• Share insights and recommendations to support patient-centered care approaches.
• Facilitate communication between team members regarding patient status and needs.
• Mentor junior staff and provide training on clinical protocols

Skills

• Saudi Commission for Health Specialties (SCFHS) classification and registration
• Strong clinical judgment and decision-making skills.
• Passion for providing high-quality virtual care.
• Strong understanding of telehealth principles and best practices.
• Proficiency in utilizing video conferencing platforms and electronic health records (EHR).
• Excellent communication and interpersonal skills, with the ability to build rapport with patients remotely.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Medical degree (MBBS, MD, or equivalent) from an accredited medical school.
• Classified as General Practitioner and carry a valid SCFHS license.
• experience in clinical practice (especially ER in Saudi Arabia)

Education

Medicine and Surgery