Senior Sales Account Manager

The Role

Job Description

Responsible for a sales target for their market unit across designated territory/account(s) and a strategy target to bring in leads for all lines of business across assigned account(s) as per the sales/market strategy.

Responsibilities:

• Build and manage strategic relationships with customers key stakeholders.
• Position GizaSystems solutions and services in a business-effective manner with a value-added proposition to customers and prospects.
• Identify leads and opportunities for all lines of business across their assigned account(s)/territory to achieve sales targets.
• Build new client relations and bring in new client accounts, in coordination with sales and presales management.
• Develop and maintain a business growth plan in line with customers business plans as well as Giza Systems strategy.
• Manage customers communications, relations, and channels.
• Implement and assure the account strategy, with year-over-year growth targets.
• Provide sales and marketing support with business understanding and market dynamics.
• Identify, develop, and win new deals within focused strategy domains.
• Bridge the gap between customers demands and internal and backend teams.
• Prepare and maintain a complete view of information ready for reporting at all times.
• Provide sufficient insights to support and participate in bidding decisions.
• Maintain the relevant internal systems data up to date with all required information.
• Follow up with the country operations manager and project managers to monitor the progress of projects.
• Follow up on client proposals and monitor orders processing and collections.
• Undertake price negotiations with suppliers when needed.
• Drive business opportunities end-to-end from lead generation to closing, handover to delivery, and post-sales support in terms of upselling and cross-selling.
• Work with the sales management and presales teams to ensure that appropriate market and pricing strategies are developed for the account.
• Conduct regular customer meetings to ensure that all projects are running smoothly.
• Adopt organizational processes relevant to sales roles and responsibilities and ensure efficient compatibility with customer purchasing processes.
• Ensure the ongoing development of industry/market-related knowledge by supporting and contributing to virtual special interest groups, e.g., TMF, Gartner, etc.
• Conduct knowledge sharing, business planning, and account management sessions with internal stakeholders, assuring timely visibility of account insights towards relevant teams.

Personal Skills

• Customer-oriented professional with strategic vision.
• Excellent sales and marketing skills, with a consultative sales approach.
• Excellent communication, presentation, and interpersonal skills.
• Excellent problem-solving and negotiation skills.
• Very good command of the English language.

Technical Skills

• Experience in telecom solutions selling and systems integration value propositions.
• Knowledgeable of telecom services, technologies, business drivers, key players, and market dynamics.
• Strong access in telecom in KSA.
• Proven track record of successful solutions sales and customer management.
• Solid background in digital transformation programs and market trends in telecom and enterprise solutions domains.
• Understanding of technology landscape and trends within the relevant sectors/domains, e.g., IoT, data analytics, BSS/OSS automation, cyber security, digital services, and 5G.
• Minimum 5-7 years of experience in software solutions sales with a focus on the telecom industry.

Education

• BSc of Engineering with a specialization in electronics, communication, or electrical engineering.

Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.