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Customer Service Representative

GlobalBlue_IT | Riyadh | SA

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the GlobalBlue_IT with the position of Customer Service Representative - GlobalBlue_IT which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative - GlobalBlue_IT below matches your qualifications.

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Key responsibilities
  • Communication with customers in written and via phone with defined SLA (response time) and quality standards
  • Keeping records of customer´s interaction and contacts
  • Researching required information using internal systems and resources
  • Communication and coordination with CS Team members, internal departments, and GB offices
  • Following-up in customer inquiries not immediately resolved
  • Identifying and escalating priority issues
  • Recommending process improvements
  • Duties and responsibilities can be changed after arrangement
  • Principal accountably
  • Providing customers with correct and complete information
  • Ensuring maintaining of KPIs and SLAs
  • Ensuring the contact logging software is correctly used to allow reports and analysis
  • Maintaining internal rules
Qualifications
  • Secondary education degree or University degree (Bc/MA)
  • Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken)
  • Fluent knowledge of 2nd foreign language (upper-intermediate, both written and spoken)
  • PC literate with experience with MS Office
  • Good communication skills
Key competencies
  • Previous experience in Customer Service is an advantage (international environment is a significant advantage)
  • Customer oriented
  • Attention to detail and accuracy
  • Enjoys a fast paced, ever-changing environment
  • Team player
  • Good analytical skills, focused on problem solving
  • Ability to handle stress
  • Multi-tasking
  • Experience with Salesforce

Information :

  • Company : GlobalBlue_IT
  • Position : Customer Service Representative
  • Location : Riyadh
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - GlobalBlue_IT Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - GlobalBlue_IT Riyadh in 2025-03-03 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-03-03

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